Who We Are

Dulles Glass is the most advanced retailer and high-end full-service fabricator for custom-cut glass, mirrors, and shower doors servicing residential and commercial customers across the United States. Local installation services are provided throughout the mid-Atlantic region, including the Northern Virginia and Washington, D.C. metro areas, as well as Maryland and Philadelphia. Since its founding in 1972, Dulles Glass has been on a mission to create the highest quality products, solutions, and customer service experiences for its customer base. We are an international multi-cultural team spread across the globe providing excellent service to world-class clients. At Dulles Glass, we are committed to nurturing professional growth on exciting projects.

Job Description

Dulles Glass is looking for an individual who has excellent customer service skills, personal work habits and positive attitude. The individual should be detail oriented, should possess a positive demeanor and should be able to work in a fast paced environment. The individual should have an understanding that our success as a company is built on customer satisfaction and we are motivated to grow.

Responsibilities

• Demonstrate an unwavering commitment to meeting customer expectations and ensuring customers are satisfied. 
• Exhibit a comprehensive understanding of products and services and probe customers to identify their needs and address customer questions.
• Answer incoming phone calls, greet customers, and address customer questions/issues in a timely, positive, and professional manner. 
• Make lead sales calls and follow up with potential and current customers.
• Schedule sales or jobs according to identified procedures while demonstrative proficiency with the point of sale system.
• Perform daily administrative duties such as billing, deposits, and sorting/opening mail.
• Perform other work-related duties as assigned.

Requirements & Qualification

• High school diploma or GED is required.
• Experience working in retail sales is preferred but not required.
• Excellent written and verbal communication skills.
• Proficient in MS Office Suite.

Benefits

• Medical Insurance
• Dental Insurance
• Company Paid Long Term Disability, AD&D and Life Insurance
• 401k with company match
• Paid holidays and PTO (including your birthday!)
• Commissioned based position

Salary

• Competitive industry salary based on experience.

How to Apply

• Submit your resume by applying through the contact form or email us at [email protected]
• We accept walks-ins at our headquarters: 
  • 7610 Doane Dr., Manassas, VA, 20109
  • and walk-ins by appointments only at our Maryland office:
  • 11300 Veirs Mill Rd., Silver Spring, Maryland 20902

Dulles Glass offers a comprehensive benefits package with an excellent opportunity to grow and be part of our team. Dulles Glass is an Equal Opportunity Employer M/F/D/V. Dulles Glass maintains a drug-free workplace.