Accessibility Statement

Last reviewed: April 10, 2026

This statement will be reviewed and updated as accessibility improvements are made.

At Dulles Glass, we are committed to ensuring digital accessibility for people with disabilities. We want our digital experience to be usable by as many people as possible, and we continue to review and improve our website as part of that effort.

Accessibility is an ongoing part of how we design, build, and maintain our customer-facing website. We consider accessibility during development, content updates, and quality review, and we continue to make improvements as issues are identified.

This statement applies to the customer-facing pages and purchasing flows available through the Dulles Glass website. Some third-party tools or embedded services, such as authentication, payments, customer reviews, or merchant widgets, may be outside of our direct control, but we consider accessibility when selecting and configuring those services and welcome feedback about any barriers they introduce.

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

We use WCAG 2.1 Level AA as a guiding standard for ongoing improvements to our website. Based on internal review, automated testing, and issue remediation work, we believe many areas of the site support that goal, while some content and functionality may not yet fully meet every success criterion. We are continuing to identify and address those gaps over time.

As of the last review date above, our internal team evaluates accessibility through a combination of automated testing, manual review, and issue-based remediation as part of our regular development process. This includes checks such as keyboard navigation, semantic structure, color contrast, and review of key user flows.

Dulles Glass takes the following measures to ensure the accessibility of our website:

- Using automated tooling to help detect accessibility issues during development and review.
- Reviewing key pages and flows for keyboard access, semantic structure, and visible focus.
- Using semantic HTML and ARIA where needed to communicate structure and control behavior.
- Working to maintain readable color contrast and clear, consistent content patterns.

Despite our efforts, some areas of the website may still present accessibility challenges.

- Some older or embedded PDF documents may not provide the same level of accessibility as HTML content.
- Some third-party widgets or embedded services may not fully match the accessibility of the rest of the site.
- Some complex product configuration or purchasing flows may require continued improvement for keyboard and assistive technology support.

We review reported issues and prioritize remediation based on user impact, severity, and how often the affected experience is used.

We welcome your feedback on the accessibility of the Dulles Glass website. If you encounter any accessibility barriers while using our site, or if you need alternative access to any of our services or products, please contact our support team. Your ability to access our products is incredibly important to us.

Phone: 1 (800) 432-8168  
Email: info@dullesglassandmirror.com  
Contact Form: /contact-us

We will make reasonable efforts to review accessibility feedback promptly and work with you on an accessible way to provide the information, product details, or support you need. If you need help accessing content in an alternative format, please contact us and we will work with you to provide a reasonable alternative where available.

Accessibility of the Dulles Glass website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• WAI-ARIA
• CSS
• JavaScript